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How do I disconnect from the FIS?


You may have several Citrix screens open which can freeze your session(s).

Follow these steps to disconnect:

  • User should right click on Citrix icon located on the bottom of the screen.
  • In the drop down menu, select "Open Connection Center."
  • User should then click on Logoff, then click Okay, and then close out of the screen by clicking X in upper right corner.

  • Citrix disconnect steps

If you have any further questions please contact the FMS Customer Service department with the FMS Support Form .

Document Information:
Filename: kb-279
Date: 03/05/2008
User: pjtaylor


Block IU Last Updated 6/30/2009
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