Please have your Local Service Provide (LSP) complete the below steps to fix the FIS Registry on your machine.
1. Here are the steps to give full access to FIS users:
- After lauching FIS
- Right click the ICA Client icon in the lower right corner of your monitor by the time and date.
- Choose Open Connection Center
- Choose File Security
- Choose Full Access
- Choose OK
- Choose OK
- Close window and restart FIS
2. Here are the registry key fix instructions:
We have found that the issue is with permissions to a registry key. The user must have the following permissions to:
Key: HKLM\Software\Microsoft\MSLicensing\HardwareID
Permissions: Query Value, Set Value, Create Subkey, Enumerate Subkeys, Notify, Write DAC, Read Control
Please contact FMS_Support with any additional questions. FMS Customer Service staff will address your
technical questions or direct you to the appropriate person in the university community.
Document Information:
Filename: kb-275
Date: 09/10/2007
User: kbrand
