Why have I received a "password suspended" message when attempting to log into TP?
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This error normally occurs when you attempt to log into a host with your Safeword card,
and enter an incorrect username or password on three consecutive attempts, or a total of
six times. In this case you must contact UITS (Accounts Administration) on the Bloomington campus at (812) 855-6789. It could also be an indication
that your Safeword card is not functioning properly. Contact the appropriate office on
your campus for assistance in getting your Safeword card reinstated as follows:
| Bloomington |
(812) 855-6789 |
| Fort Wayne |
(219) 481-6030 |
| Gary |
(219) 980-6500 |
| Indianapolis |
(317) 274-HELP |
| Kokomo |
(317) 455-9315 |
| New Albany |
(812) 941-2447 |
| Richmond |
(317) 973-8269 |
| South Bend |
(219) 237-4362 |
| Columbus |
(812) 372-8266 |
After your access has been reset by the appropriate contact above, try to log in again.
Document Information:
Filename: kb-051
Date: 9/19/2007
User: pjtaylor
Financial Management Services
400 E. 7th Street, Poplars 527
Bloomington, IN 47405
Phone: (812) 855-0375
Last updated: 9 Apr 2008
Comments
Copyright
2006, The Trustees of
Indiana University
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