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Office of Financial Management Services
Accounts Payable |
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This document presents a case where one page of a multiple page invoice was not of sound quality. That page was rescanned, indexed and committed. The following steps are involved to replace the poor image with the better image.
- Look up the invoice that needs to be corrected in OnBase.
- Double left click on the image of the complete document to open it.
- Identify the image of the page that needs to be merged into the complete document and double left click on it to open it. You will now have the images associated with the two instances of that invoice/PO combination open and are ready to correct the poorly imaged page.
- Next you will need to reduce the size of the two images so that you can see both of them on the screen.
- Do this by clicking on the first image to open it, click on the right edge of it and drag your cursor to the left to reduce the size of the image.
- Then click on the second image to bring it forward. With this image click on the left edge and drag it to the right until both fit in the screen.
- Right click on the image of the page that is of good quality and drag it over and position it in place in the invoice where it should be numerically. This should be beside the poor quality imaged page.
- Right click on page that is of poor quality, drag it out of the box containing that image, then release the right mouse button.
- The system will prompt "Do you wish to create a new document from this page?" Click No.
- The system will then prompt "Are you sure you wish to delete this page?" Respond by clicking on the "Yes" button.
- Next go to the rescanned page which is no longer needed. Right click on the image, drag it out of the box and release the right mouse button.
- The system will prompt "Do you wish to create a new document from this page?" Respond by clicking on the "No" button.
- The system will then prompt by asking "Deleting this page will delete the entire document, continue?" Respond by clicking on the "Yes" button.
- Close both images and redo the search to confirm that your merge has been successful.
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